How To Use AI To Leverage Customer Personalisation To Build Competitive Advantage

Mark F Abraham is a senior partner at BCG, founder of the firm’s personalisation business, and co-author of Personalized: Customer Strategy in the Age of AI. In an interview with Forbes India, he explains why embedding personalisation throughout the customer journey is an imperative to build competitive advantage. Q. How would you build a business … Read more

2024: The Year When Quick Commerce Took Off

Quick commerce has reimagined the buying habits of a large segment of consumers who want orders delivered almost instantly Around mid-2022, the Zomato board was presented with a proposal to acquire Grofers, now known as Blinkit, a quick commerce company, for around Rs 4,400 crore. The board was bewildered. Why would a loss-making company … Read more

India’s Quest For Semiconductor Self-reliance Gets Wings In 2024. Here’s What To Expect In 2025

Image: Shutterstock As the US and China compete to produce the world’s most advanced chips, India has made a promising start by initiating construction of its semiconductor fabrication and packaging units. While India has taken the first steps, it needs to establish itself among the advanced players. Experts point out that as globalisation faces increasing … Read more

How Systemic Cyber Risk Management In Software Supply Chains Works With BOMs

Image: Shutterstock Open-source software (OSS) with and without AI/ML components (e.g., code, libraries, pre-trained models) form the backbone of the ever-growing complex software supply chain. For example, the widely popular Hugging Face model hub hosts more than 60K pre-trained models (PTMs) for public use to develop new AI software for various end-user and business applications. … Read more

Why Pakistan bombed four Afghan locations?

The Afghan defence ministry, in a post on X (formerly Twitter), confirmed that Pakistani forces had carried out the airstrikes. However, the Afghan Taliban claimed that the attack also caused casualties among civilians, including children. On Tuesday (December 24) night, Pakistani fighter jets carried out airstrikes on four locations in Afghanistan’s eastern Paktika province, targeting … Read more

The 3rd Annual Digital Engineering Awards: Honouring Visionaries That Transform The Future Of Technology

With its growing prominence, year after year, the Digital Engineering Awards—hosted by ISG, L&T Technology Services (LTTS), and CNBC-TV18—have been setting benchmarks of excellence in the global engineering and R&D industry. These awards bring together industry leaders to recognize outstanding achievements in the domain, and to help global organizations give shape to their transformative ideas. … Read more

Telangana HC nixes plea to implead official

Hyderabad: A two-judge panel of the Telangana High Court refused to entertain an application to implead Nirmal collector Abhilasha Abhinav in a contempt appeal. The panel comprising Chief Justice Alok Aradhe and Justice J. Sreenivas Rao was dealing with a contempt appeal filed by Mohammed Musharraf Ali Faruqui, chairman and managing director, of Southern Power … Read more