‘Off the charts’ patient satisfaction at LifeBridge Health’s virtual urgent care center
LifeBridge Health, based in Owings Mills, Maryland, faced two primary telemedicine challenges: improving operational efficiency and increasing patient adoption. THE CHALLENGE Dr. Jonathan Thierman, president and chief executive, ExpressCare and Children’s Urgent Care, at LifeBridge Health, previously had set up the LifeBridge Health Virtual Health Center. From that experience he knew an efficient telemedicine operation … Read more
