RPA helps Samsung Medical Center reduce records issuance wait times to 5 minutes

Samsung Medical Center in South Korea has been automating various processes to improve the patient experience. Tasks such as appointment management and insurance claims processing have been automated mainly through its in-house hospital information system, DARWIN. Several digital solutions have also been developed, including patient platforms for appointment setting, hospital admission, medical treatment, nursing, hospital … Read more

How A Doctor Rewrote The Rules Of Real Estate

He wasn’t a legacy builder – or even from the industry. But today, Dr. G V Rao stands behind South India’s tallest residential tower – and one of Hyderabad’s most respected real estate brands. A Veterinary doctor by training and a former government servant by profession, Dr. Rao walked away from government service with an … Read more

Why ‘roasting’ Your Customers May Help Your Brand

The researchers hypothesized that “playful provocation” drives higher connection with the brand — the so-called “self-brand connection. Image: Shutterstock You might think that making fun of your customers is never a good idea. But some brands may have found the right recipe for engaging consumers by “roasting” them in a fun and inoffensive way. In … Read more

Forget Marble – This Hyderabad Developer Creates Luxury With Light And Air

In Hyderabad, luxury often makes a lot of noise. From sprawling penthouses with marble lining every surface to high-rises stacked with high-decibel amenities, the city’s premium real estate market has long been focused on more – more gloss, more scale, more spectacle. But EIPL is doing something different. After years of building quietly, the Hyderabad-based … Read more

A Legacy Of Care, Reimagined For The Future

Prashant Mehta, Managing Director, Lilavati Foundation In the heart of GIFT City, Gujarat’s cutting-edge smart city and financial hub, a new kind of institution is taking shape – not a stock exchange or bank, but a hospital: one that carries decades of quiet, determined philanthropy in its DNA. Lilavati Hospital, a name synonymous with world-class … Read more

W-Power 2025: How Mira Kulkarni Took Forest Essentials Global

Mira Kulkarni, Founder and managing director of Forest Essentials Image:Madhu Kapparath; Imaging: Kapil Kashyap Mira Kulkarni, 69, founder and managing director of Forest Essentials, converted her passion for crafting pure ayurvedic skin and haircare products into a debt-free $1 billion luxury beauty company. Having carved a strong niche in India’s rapidly growing beauty and personal … Read more

Phased automation of medical records issuance at Samsung Medical Center

Samsung Medical Center in South Korea has been automating various processes to improve patient experience. Tasks such as appointment management and insurance claims processing have been automated mainly through its in-house hospital information system, DARWIN. Several digital solutions have also been developed, including patient platforms for appointment setting, hospital admission, medical treatment, nursing, hospital administration, … Read more