In enhancing the customer experience, DMart slips on the tight control it has on its operational costs, sustaining the lowest prices will be difficult. Image: Shutterstock Aadit Palicha, co-founder of Zepto, the quick commerce unicorn with its sky-high valuation, made an interesting observation on DMart’s operating model on Nikhil Kamath’s YouTube podcast. Commenting on the … Read more
Shefali Goradia, Chairperson, Deloitte South Asia Image: Mexy Xavier Shefali Goradia’s gold medal when she qualified as a chartered accountant meant an open invitation to interview with the top accounting firms. She joined Arthur Andersen, then one of the Big Five, and considering it coincided with economic liberalisation in India in 1991, went on to … Read more
A file photo of a construction worker drinks water from a container as he takes a break at a construction site during a hot summer day in New Delhi, India Image: Priyanshu Singh / Reuters Every year is breaking last year’s record, says Seema Mundoli over the telephone. The professor at Azim Premji University, from … Read more
Savitha Balachandran, Chief financial officer, Tata Technologies Image: Bajirao Pawar for Forbes India Ever since she was a child, Savitha Balachandran aspired to carve out her own space in the world. Her journey reflects that drive—she became the first in her family to leave home for higher education, and by 27, was the youngest head … Read more
Cricketer Smriti Mandhana Image: Neha Mithbawkar for Forbes India; Imaging: Kapil Kashyap When Smriti Mandhana used to play cricket as a child, she was the designated limbu-timbu (the weak one, in Marathi). It worked great for Mandhana since the rules of gully cricket mandated her to skip bowling and fielding and bat for both the … Read more
Sonal Desai, Chief Investment Officer, Franklin Templeton Fixed Income Imaging: Kapil Kashyap The numbers don’t lie. In Sonal Desai’s case, they tell a story of how she played a significant role in managing global macro strategies at Franklin Templeton fixed income, which exceeded $200 billion in total assets under management during her tenure. Known for … Read more
While mainstream (non-BoP) consumers have a negative opinion of companies that treat poorer customer segments unequally in the marketplace Image: Jonas Gratzer/LightRocket via Getty Images Consumer Segments and “Permissible consumption” How do consumers react to a company’s marketing efforts to lower-income segments in emerging countries? Can reactions vary depending on the product, culture, and … Read more
The Indian economy has seen it all – from moments of uncertainty in the early 90s to slowdowns and promising surges over the last few years. From an agriculture-driven economy to a global hub for services and manufacturing, India has seen tremendous growth across sectors. But how do we measure the impact of this progress … Read more
The business of sports is a vast, complex industry that extends far beyond what is visible to spectators, driven by everything from globalisation to geopolitics to digitalisation. Image: Shutterstock A nail-biting penalty shootout. A sprint title decided by mere milliseconds. A championship that comes down to the wire. From baseball to badminton, sport has a remarkable … Read more
Sonia Dasgupta, Managing director and CEO, Investment Banking, JM Financial Image: Mexy Xavier The Queen’s Gambit as a strategy is a calculated risk that provides a chess player with a competitive edge. For Sonia Dasgupta, managing director and CEO, investment banking, JM Financial, it isn’t just a move but her entire approach to business. … Read more