Phoebe Physician Group gains big ROI by using AI for no-shows

Albany, Georgia-based Phoebe Physician Group, an affiliate of the Phoebe Putney Health System, operates in a predominantly rural, 41-county service area where caregivers say it has become increasingly acceptable in the patients’ eyes to miss a doctor’s appointment. THE PROBLEM As such, the physician group’s overall no-show rate was at 12% – more than double … Read more

How a Taiwanese hospital’s Superintendent led his team to achieve a top HIMSS ranking globally

Over the past two years, hospitals in Taiwan have been increasingly taking the spotlight for their digital maturity. Perhaps the most prolific of this group is China Medical University Hospital, which has scored multiple HIMSS validations and achieved a global third ranking for the HIMSS Digital Health Indicator in 2022. In January this year, the … Read more

Northwell Health streamlines temp staffing with flexible workforce platform

Like many hospitals and health systems, Northwell Health – New York’s largest health system and private employer – was challenged by ongoing staff shortages, high labor costs and reliance on contract agency labor across its 22 hospitals. To help tackle these issues, Northwell Health successfully implemented an internal resource pool called FlexStaff to fill temporary … Read more

Q&A: Patient safety derives from data-driven leadership

Patient safety challenges are exacerbated by healthcare workforce challenges. However, a workplace culture focused on measuring what goes wrong and making changes to address root causes – powered by reporting and analytics technology and encouraged by the example set by top leadership – can address these significant forces impacting care delivery.  As healthcare workers signaled … Read more

WEDI offers feedback on CISA’s cyber incident reporting rules

The Workgroup for Electronic Data Interchange this past week offered its comments today in response to the publication of a proposed rule from the Department of Homeland Security regarding cybersecurity reporting requirements. WHY IT MATTERSThe recent notice of proposed rulemaking from DHS’s Cybersecurity and Infrastructure Security Agency, the Cyber Incident Reporting for Critical Infrastructure Act … Read more

Biden’s health AI leads depart CHAI roles

Micky Tripathi, U.S. National Coordinator for Health IT, and Troy Tazbaz, the U.S. Food and Drug Administration’s digital health director, stepped down from the Coalition for Health AI last week.  While the announcement followed concerns raised by Republican lawmakers – by letter last month to FDA and directly with its Center for Devices and Radiological … Read more

GenAI for documentation helps Lee Health physicians add an extra patient per day

Medical documentation by practicing physicians has been a challenge since the creation of the medical chart. During his years of practice, Dr. Will Carracino, chief medical information officer at Florida-based not-for-profit health system Lee Health, recalls struggling to keep up with documentation from the first day he became a physician. THE PROBLEM “It is challenging … Read more

Addressing behavioral health resources and costs in Ohio

Like many in the U.S., Ohioans are experiencing a historic shortage of behavioral healthcare resources. But population health management tools from Alera Health will help the Ohio Behavioral Health Providers Network better integrate mental healthcare.  Meanwhile, the state’s Miami University has awarded $1 million in funding to the Ohio Alliance for Population Health for the … Read more

Mythbusting some misconceptions about operational improvement technology

Revenue cycle management is a great place for operational improvement technologies. These technologies can leverage process and task mining to give leaders a bird’s-eye view of their teams’ workflows. But according to 20-year healthcare veteran Todd Doze, CEO of Janus Health, a revenue cycle management technology company, there are three common myths associated with operational … Read more